What Data We Collect and Why We Hold It
When you register an account with us, we collect your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. Each time a deposit or withdrawal is processed through one of those wallets, a transaction record is created and
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held against your account. We collect this data to verify your identity, process payments accurately, and detect any unusual activity on your account. We do not sell your personal data to third parties, and we do not share it beyond what is required to operate the
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platform and comply with applicable legal obligations in the regions where access is permitted. Your device data — including your IP address and browser type — is logged when you access the platform, primarily to maintain account security and recognise returning sessions. If you contact our
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support team, those messages are also stored. Data collected through bKash, Nagad, and Rocket transactions is limited to what those payment rails pass to us during a transfer — we do not store your full mobile wallet credentials. Retention periods vary by data type; transactional records
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are typically held longer than browsing logs to meet standard financial record requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.